Kalu Violet Oluchukwu

Managed and responded to a high volume of customer inquiries via WhatsApp, consistently maintaining a timely and professional communication standard that enhanced client satisfaction.

Oversaw and strategically managed social media accounts for multiple client brands, ensuring cohesive content scheduling, proactive engagement, and consistent brand messaging across all platforms.

Developed and implemented content calendars and engagement strategies that aligned with client brand guidelines, contributing to increased online visibility and audience interaction.

Collaborated cross-functionally to integrate social media efforts with broader marketing campaigns, ensuring a unified approach to digital presence and brand development.

Managed and responded to customer inquiries via WhatsApp, maintaining a timely and professional communication standard to support client relations.

Oversaw social media accounts for various client brands, encompassing content scheduling, basic engagement activities, and upholding brand consistency across digital platforms.

Assisted in the development and execution of social media content plans, ensuring alignment with client objectives and audience engagement goals.

Monitored social media trends and basic performance metrics to contribute to ongoing content optimization and strategy refinement.

Designed and edited engaging social media content and video assets, enhancing brand visibility and audience interaction across digital channels.

Authored and optimized blog content, applying SEO best practices to improve search engine rankings and drive organic traffic.

Implemented fundamental SEO strategies to improve content discoverability and online presence for key digital marketing initiatives.

Contributed to the overall digital marketing strategy by creating diverse content types that aligned with campaign objectives and target audience interests.

Implemented a unified data recording system, which was audited daily by management, successfully reducing foam stock miscounts by 90%.

Executed daily administrative tasks for the production and other departments, ensuring seamless operations and timely completion of assignments under senior staff guidance.

Coordinated inter-departmental activities and managed daily paperwork and errands, directly supporting efficient foam production processes.

Facilitated clear and timely communication between various departments and external suppliers, ensuring smooth information flow and operational continuity as directed by management.